The World Campus HelpDesk now provides 24-hour support for World Campus students and faculty. The announcement read in part:
Demand for after-hours support, student feedback, and benchmarking with our top competitors indicates a need for 24×7 technical support for World Campus students. We are excited to announce that the World Campus HelpDesk (WCHD), in collaboration with the Enterprise IT Service Desk (EIT) will expand technical support hours of operation for World Campus (WC) students to 24×7 via the Shared Service Environment (SSE). This will begin Monday, August 7 as 12:01 am.
Students will continue to receive the high quality of service they are used to, now with round-the-clock support.
Please spread the word so that your students may benefit from this new service.